Privacy Policy
This Privacy Policy explains how Javinex Technologies LLP ("Javinex", "we", "us"), the company that operates Nivista, collects, uses and protects your information when you use the Nivista mobile application, website and related services (together, the "Service").
Nivista is a product of Javinex Technologies LLP, a limited liability partnership registered in India with its place of business in Bengaluru, Karnataka. Company contact: sales@javinex.in · javinex.in
1. Information we collect
- Account information: your mobile phone number (used for OTP login), and optionally your name, preferred language, region and preferences you provide during onboarding.
- Photos and designs: photos you upload (rooms, house exteriors, floor plans) and the AI designs generated from them.
- Usage information: in-app events (e.g. a design was created, a plan was purchased), device model and app version, used to improve the Service.
- Payment information: payments are processed by our payment partner (e.g. Razorpay). We receive confirmation of payment and plan details, but we never see or store your card, UPI PIN or banking credentials.
2. How we use your information
- To create your AI designs: your photos are processed by our AI partners (including Google's Gemini API) solely to generate the designs you request.
- To operate your account: login, credit balance, design history, customer support.
- To improve the Service: aggregated, non-identifying usage analytics.
- To send service notifications (e.g. "your design is ready") if you enable them.
3. What we never do
- We never sell your personal data or your photos.
- We never use your photos for advertising or to train our own models without your explicit consent.
- We never share your data with third parties except the processors required to run the Service (cloud hosting, AI generation, payments, SMS delivery).
4. Where your data lives
Your account data and images are stored on Amazon Web Services infrastructure in the Mumbai (ap-south-1) region, India, encrypted in transit (HTTPS). Image processing by AI partners may occur on their global infrastructure subject to their privacy commitments.
5. Data retention and deletion
We retain your data while your account is active. You may request deletion of your account and all associated data (photos, designs, history) at any time by emailing support@nivista.in from your registered contact. We complete verified deletion requests within 30 days, except records we must keep by law (e.g. payment/tax records).
6. Your rights
In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of your personal data, and may withdraw consent for optional processing. Write to support@nivista.in; we respond within 30 days.
7. Children
The Service is not directed at children under 18. We do not knowingly collect data from children.
8. Changes
We may update this policy as the Service evolves. Material changes will be announced in the app or by notice on this page, with the effective date updated above.