Delete your Nivista account

You can delete your Nivista account and its data at any time, either directly in the app or by email. Deletion is permanent and cannot be undone.

Option 1 — Delete from the app (instant)

1. Open the Nivista app and sign in.
2. Go to Settings (profile icon on the home screen).
3. Tap Delete account and confirm.

Your account is deactivated immediately and you are signed out of all devices.

Option 2 — Request by email

Email support@nivista.in from your registered contact with the phone number you sign in with. We verify the request and complete deletion within 30 days.

What is deleted

• Your profile (name, phone number, preferences).
• All photos you uploaded and all AI designs generated for you.
• Your design history, saved projects and device notification tokens.

What is kept, and for how long

• Payment and tax records (invoices, credit purchase entries) are retained as required by Indian tax law, disconnected from your deleted profile.
• Backups containing your data expire on their normal rotation within 30 days of deletion.

For more detail on how we handle data, see our Privacy Policy.